Event Day Guide
For event-specific information, please visit the event page below:
Event Timeline
Heritage Bank Box Office Opens:
10am
Dome Parking Lots Open:
1pm – A & K Lots
4:30pm – All Lots
Gates Open:
3pm – NW Plaza Gate
4:30pm – All Gates
VIP Check In & Entry:
4:15pm – Exhibition Hall
All Entry Doors Open:
6pm
Show Starts:
7pm
Event Map
Food Specials
Jingle Bell Mix
Popcorn mixed with white chocolate, M&Ms, sprinkles and tiny pretzels. Contains wheat, dairy, and soy. Available at Stan’s Place at Section 116.
Fireside Sundae
Vanilla ice cream on top of crushed graham crackers, topped with roasted mini marshmallows and chocolate drizzle. Contains wheat and dairy. Available at the Crave Portable at Section 114.
Merry Mint Brownie Sundae
Brownie and peppermint ice cream, topped with chocolate drizze, whipped cream, and crushed peppermint. Contains egg, dairy, and soy. Available at the Crave Portable at Section 114.
Yuletide Float
Ice cream float with vanilla ice cream, egg nog, and gingerale, topped with whipped cream and cinnamon. Contains egg and dairy. Available at the Crave Portable at Section 114.
Holiday Feast Melt
Roasted turkey, holiday stuffing, cranberry sauce, and swiss cheese on grilled sourdough with a dijon cranberry spread. Served with gravy for dipping. Contains wheat and dairy. Available at the Grill Portable at Section 115.
Mistle-Toast BBQ Pizza
BBQ Sauce, diced red onion, diced chicken, 5 cheese blend, jalapeno. Contains wheat, dairy, and soy - gluten-friendly available. Available at the Pizza Portable at Section 114 and ‘Wiches at Section 117.
Drink Specials
Holiday Hurricane
Pineapple hurricane mocktail and grenadine with a sweet rim and candy garnish. Available at floor level, Pizza Portable at Section 108 and Craft Portables at Section 104 & 116.
Cranberry Kringle
Cranberry juice, vodka, and Starry with cranberry garnish. Available at The Garage, The Overlook and VIP Bars.
Honey It's Cold Out-Cider
Whiskey, apple cider, lemon juice with lemon garnish. Available at The Garage, The Overlook and VIP Bars.
Santa-Gria
Red wine, cranberry and orange with cranberry garnish. Available at The Garage, Sip at Section 104 and Crafted at Section 115.
Merry Mimosa
Prosecco and juice. Available at The Garage, The Overlook and VIP Bars.
Blitzen Bloody
Vodka, tomato juice, Worcestershire sauce, black pepper, celery salt, Tabasco and lemon juice. Available at The Garage, The Overlook and VIP Bars.
Know Before You Go
The information below provides general guidance for events at the Tacoma Dome. For event-specific details, policies, and updates, please refer to the event page above.
Accessibility | ADA
Complete information on accessibility services can be found on our Accessibility Page.
Box Office
Please see our Heritage Bank Box Office Page for hours, location, and more.
Cashless
The Tacoma Dome is a cashless facility, including parking, concessions, and merchandise sales. Google Pay and Apple Pay are also available at concession points of sale. There are cash-to-card kiosks (reverse ATM’s) where guests can exchange their cash for a Tacoma Dome VISA card. Card balances remain usable anywhere after the event. Going cashless improves the transaction process, reduces wait times, and limits guest to staff contact. Cashless parking payment options are also available. Please visit our Cashless FAQs for more information.
Clear Bag Policy
GO CLEAR FOR SAFETY
The Tacoma Dome has a clear bag policy to expedite entry and reduce touch points for security staff and guests.
Tacoma Dome Bag Policy
- CLEAR PLASTIC BAGS NO LARGER THAN 12” x 6” x 12” will be permitted into the venue. Color-tinted or mesh bags are not considered clear.
- A small clutch or purse (not clear) will be permitted if it is no larger than 4.5” x 6.5” (roughly the size of your hand)
- To be permitted, hydration packs must fit all the following guidelines:
- Clear plastic, vinyl, or PVC (iridescent or color-tinted bags not permitted)
- Up to one non-clear pocket no larger than 6" x 9"
- Water pouch must be transparent, empty, and removed for security screening
- One gallon plastic storage bags are okay
- Tacoma Dome clear bags are available for purchase at Stocklist Goods
Please visit our Bag Policy page for additional information.
Food & Beverage
The Tacoma Dome offers a variety of fresh, original eats plus classic fan favorites, all crafted with Northwest flair! Visit our Food & Beverage page for a list of offerings.
Please note that outside food and beverages are not permitted. Exceptions may be granted for baby formula, baby bottles, baby food, medication, or other special health-related needs. Please contact us for questions.
Directions, Parking, & Rideshare
Directions: Avoid using Exit 133 off I-5. This exit is generally closed for high-volume traffic events and traffic will be rerouted. Recommended directions.
Parking: Arrive early! Parking in Tacoma Dome lots is limited and will fill quickly.
Rideshare: Visit our rideshare page for designated rideshare drop-off and pickup locations.
More information on parking and alternate transportation options is available on our Plan Your Visit page.
Guest Services
Legendary experiences start with exceptional service. If you need assistance or have questions, visit our Guest Services Kiosk presented by Commencement Bank, located on the concourse level near Section 110 for most major events, or on the floor level near the entrance for most trade shows.
KultureCity Sensory Bags
The Tacoma Dome is proud to partner with KultureCity to support guests with sensory needs. Sensory bags containing special KultureCity VIP badges, fidget toys, noise cancelling headphones, and other resources are available for checkout at no cost by leaving an ID at our Guest Service Kiosk Presented by Commencement Bank.
Lockers
A very limited number of lockers are available for rent outside the Tacoma Dome for most major events.
Rental fee: $10 (subject to change). Card only; no cash, please.
Tacoma Dome lockers are available for event attendees and generally open when gates open, except when gate access is limited due to advance VIP or merchandise sales. Availability and operating times may vary by event.
What Not to Bring (Prohibited Items)
For the safety and enjoyment of our guests, the Tacoma Dome and event organizers reserve the right to prevent certain items from being brought into the facility. Please see our Prohibited Items List for more information.
Security
The Tacoma Dome is committed to creating a safe experience for our guests. Security screening is in place for all events. Guests are advised to arrive early and to only bring essential items to expedite the entry process.
Security measures include:
- Metal detectors at all entry doors*
- Clear Bag Policy**
- All bags are subject to search
- No outside food or beverages
- Weapons, including pocketknives, are prohibited
*If you are unable to go through metal detectors, you will be subject to a pat-down search. Any guest declining to be searched will be denied entry.
** The Clear Bag Policy does not apply to consumer or trade shows. Examples include RV and home shows.
If you see something, say something™.