Privacy & Terms

The following document outlines the City of Tacoma’s Privacy Policy for all users of the website.

Information Collection, Use and Sharing by City of Tacoma

  • Collect and access information that is voluntarily entered into the website or provided via email
  • Use the information collected to respond regarding the reason it was contacted
  • Not share the information with any third party outside of the City organization other than as necessary to fulfill a request (for example, processing ticket purchase through Ticketmaster or as otherwise directly necessary to render or conduct a legitimate business transaction related to the services provided by the City of Tacoma)
  • Retain the information in accordance with records retention schedules and rules
  • The City may use “cookies” to automatically collect information or enhance your experience on our website. Some cookies are necessary to enable basic functions like page navigation. We may also use cookies to personalize content to provide social media features and to analyze traffic. A cookie is a small amount of data generated by a website and saved by your web browser in the form of a text file on your computer. The City may use cookies to understand how users interact with its website and for tracking navigation paths. By continued use of our website, you accept the use of cookies.

Information Collection and Use by Third Party Service Providers

Some City websites or applications use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help analyze how users utilize a website. The information generated by the cookie regarding usage of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The City and/or Google may use this information for the purpose of evaluating usage of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. Users may refuse the use of cookies by selecting the appropriate browser settings. However, doing so may limit the functionality of this website and/or diminish the user experience. By using a City of Tacoma website, users consent to the processing of data by Google in the manner and for the purposes set out above. Please read the Google Analytics Terms of Service for further information.

City of Tacoma websites contain links to other third party websites or domains. The City is not responsible for the privacy practices or the content of such websites.

The City uses third party service or application providers in some cases to complete business transactions. In such cases, the City strives to ensure that the third party providers follow City’s privacy policies and standards.

Remarketing/Retargeting Policy

This website and Ticketmaster uses the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who have not completed a task on our site or visited key pages, for example, an event listing page. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the Tacoma Dome website. Any data collected will be used in accordance with our own privacy policy and Google's privacy policy. You can opt out of Google's use of cookies by visiting Google's Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

The Tacoma Dome, Ticketmaster and Blue Digital also work with third-party vendors to serve advertising and measure campaign results.


The City takes reasonable, generally-accepted precautions to protect the information shared by users, both online and offline. The City will make best efforts towards ensuring that all personally identifiable information that the City collects is encrypted and transmitted in a secure way. This can be verified by identifying a closed lock icon at the bottom of the web browser, or by identifying “https” at the beginning of the address of the web page. Additionally, the servers in which the City stores personal information are located in a controlled environment.

While the City uses encryption to protect information transmitted online, it also protects offline personal information. Such personal information is accessed by authorized City employees, authorized agents, or public organizations on a need-to-know basis, and as a result of a public disclosure request per Chapter 42.56 RCW.

City of Tacoma Website Disclaimer

The City of Tacoma is neither responsible nor liable for any viruses or other contamination of your system nor for any delays, inaccuracies, errors or omissions arising out of your use of the Site or with respect to the material contained on the Site, including without limitation, any material posted on the Site. This site and all materials contained on it are distributed and transmitted "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. The City of Tacoma is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, the site and/or the materials contained on the site whether the materials contained on the site are provided by the City of Tacoma, or a third party.

Google Translate Disclaimer

Translation of pages on City of Tacoma websites may be performed by Google Translate, a free third party service that the City does not control. This translation service is only provided as a convenience to assist web visitors in understanding information on this website in a language other than English. The translations are made through automated computer translation software that may not give you an accurate or precise translation all the time. Some applications or services may not work as expected when translated. In addition, some files and other items may not translate or cannot be translated including but not limited to graphics, photos and documents. Anyone relying on information obtained from Google Translate does so at his or her own risk. The City of Tacoma does not warrant or make any promises, assurances, or guarantees as to the accuracy of the translations provided by Google Translate. As such, the City of Tacoma shall not and will not be liable for damages or losses of any kind arising out of, or in connection with, the use or performance of such information, including but not limited to, damages or losses caused by reliance upon the accuracy, reliability or timeliness of any such information, or damages incurred from the viewing, distributing, or copying of such materials. If you are concerned about the accuracy of the translation, please refer to the English edition of the website, which is the official version.