Heritage Bank Box Office
Ticketmaster is the exclusive ticket provider for all ticketed Tacoma Dome events.
- Mobile App: Ticketmaster.com/mobile
- Online: Ticketmaster.com
- Phone: 800.877.7575
- TDD Line: 800.943.4327
Box Office Hours
With the safety and well-being of our guests and employees being our top priority, the Heritage Bank Box Office at the Tacoma Dome is operating on adjusted hours, beginning June 10, 2020:
- Monday, Wednesday, and Friday: 10am - 4pm
- The Box Office will be closed on Monday, January 18, 2021
The Box Office is generally closed on major holidays unless an event is taking place. Please call 253.272.3663 for specific holiday hour information.
Box Office Location
The Heritage Bank Box Office at the Tacoma Dome is located on the D Street side of the building. On non-event days, Box Office customers may utilize the D Street loading zone parking.
Don’t be duped! Ticketmaster is the exclusive ticket provider for all Tacoma Dome events and the only authorized re-seller for tickets is Ticketmaster Verified Tickets. Tickets purchased from sources other than Ticketmaster may not be valid. The Tacoma Dome is unable to honor or replace invalid tickets. If you are subject to fraud, you may not have any recourse to recoup your cash.
The Tacoma Dome offers a wide variety of accessible seating, located in various sections throughout the arena, with options to accommodate limited mobility, visual and hearing impaired, and wheelchair accessible areas. Visit or call the Box Office for professional assistance in matching your needs to the best available seating options. Accessible seating may also be purchased online at Ticketmaster.com or by phone at 800.877.7575.
Child Ticket Policy
Admission for children varies per event, generally children two years and under are free if they sit on an adult's lap. Be sure to check with the box office regarding specific events before you purchase tickets.
All tickets are subject to a facility fee. Additional service or convenience fees may apply. Tickets purchased at the Heritage Bank Box Office at the Tacoma Dome do not have additional convenience fees.
Visa, MasterCard, Discover, American Express. Cash is also accepted at the Box Office.
All ticket sales are final. No refunds or exchanges.
Tickets held at Will Call can be picked up on the day of the performance, approximately two hours before showtime. The customer must present a valid form of identification, the credit card used to purchase the tickets, and the confirmation number.